Terms of Service

Last Updated: January 29, 2026

These Terms of Service ("Terms") govern your use of the Services provided by techOswalk, Inc. ("techOswalk," "Company," "we," "us," or "our"). These Terms are a binding legal agreement between you or the entity you represent ("Customer" or "you").

Important Notice:

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Automatic Renewal:

Subscription services will automatically renew for successive billing periods at our then-current pricing unless you opt out in accordance with Section 4.

Arbitration Agreement:

Section 18 contains an arbitration agreement requiring most disputes to be resolved through binding arbitration on an individual basis instead of in court. See Section 18 for opt-out information.

1. Our Services

The Services are controlled and operated from the United States and may not be appropriate or available for use in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and you must comply with all applicable laws, rules, and regulations.

Access

During your Subscription Term, you may access and use the Services subject to the terms outlined in your Order and Section 8. You are responsible for all arrangements necessary to access the Services, including third-party fees and equipment.

Account Registration

To access the Services, you must register for an account. You can invite Authorized Users to your account and must designate at least one Administrator. You are responsible for your Administrators' and Authorized Users' compliance with these Terms.

You may not impersonate someone else, create accounts for others, or allow others to use your account. We reserve the right to disable or close any user account at any time. If your account is canceled, terminated, or suspended, you will lose access and we may immediately delete your Customer Data.

Account Security

You are responsible for maintaining accurate account information and all activities that occur in connection with your account. Keep your credentials confidential and notify us immediately of any unauthorized use. We are not liable for losses arising from unauthorized account use due to your conduct.

White Label

If your plan includes white-labeling, we grant you a license to incorporate permitted Service functionality within your services without attribution to techOswalk, subject to complete compliance with these Terms including all payment obligations.

2. Your Responsibilities

By submitting Customer Data through the Services, you confirm that you have read and agree to these Terms, waive moral rights (where permissible), represent that submissions are original, and warrant you have necessary rights and licenses. You are responsible for your Customer Data and agree to reimburse us for losses due to your breach of these Terms, third-party intellectual property rights, or applicable law.

We have the right to remove or edit any Customer Data at any time and may suspend your account and report to law enforcement authorities if necessary.

3. Your Representations and Warranties

By using the Services, you represent and warrant that:

  • All Customer Data you submit is true, accurate, current, and complete
  • You will maintain accuracy and update Customer Data as necessary
  • You will not access Services through automated or non-human means
  • You have the right to upload Customer Data and such use doesn't violate third-party rights
  • Your use will not violate any applicable law or regulation
  • You are aware of obligations regarding call recording, telemarketing, spam, and privacy laws
  • You will not rely on us for compliance advice

If you provide unlawful, untrue, inaccurate, or incomplete information, we may suspend or terminate your account and refuse current or future use of the Services.

4. Plans; Automatic Renewal Registration

Free Tier & Paid Plans

We may offer a Free Tier with monthly usage limitations and various Paid Plans as specified in your Order.

Automatic Renewal; Cancellation

Each Subscription Term automatically renews unless you cancel or downgrade prior to the end of the current billing cycle. You authorize us to charge your credit card or invoice you for each renewal. Cancellation takes effect at the end of the current billing cycle.

Downgrades

If you fail to pay Fees when due, we may downgrade you to a Free Tier plan upon reasonable notice. You may lose access to certain features, but these Terms continue to apply.

Price Changes

We may increase or modify pricing at any time without notice. New pricing takes effect upon the start of the next billing cycle. If you don't terminate before renewal, you authorize us to collect payment at the new rate.

5. Purchases and Payment

Fees

You will pay the Fees displayed on your Order plus applicable Taxes. If you don't pay within the agreed time period, we may suspend access until Fees are paid. Billing disputes must be raised within 30 days of the invoice date. All Fees are non-refundable and non-creditable except as expressly stated.

Taxes

All Fees are exclusive of Taxes. You are responsible for all sales, use, excise, and similar Taxes imposed by governmental authorities, except Taxes based on our net income.

Payment

Unless otherwise provided, you will pay all Fees at the time of purchase in U.S. dollars. If paying by credit card or digital payment method, you authorize us to charge your account. Keep billing information current to ensure timely payment.

Late Payment

Late payments may incur interest at 1.5% per month or the highest rate permitted by law. If payment failure continues for 5 days after written notice, we may suspend Services until all past due amounts are paid.

6. Prohibited Activities

As a user of the Services, you agree not to (and will not allow any third party to):

  • Modify, copy, or create derivative works based on the Services
  • Act as a reseller or distributor of the Services
  • Access Services if you are a direct competitor
  • Build a competitive product or copy features
  • Share access with competitors
  • Systematically retrieve data without permission
  • Circumvent security features
  • Use Services for infringing, obscene, threatening, or unlawful material
  • Upload viruses, malware, or harmful code
  • Harass, abuse, or harm another person
  • Make improper use of support services
  • Engage in automated system use, data mining, or scraping
  • Impersonate another user
  • Attempt to bypass access restrictions
  • Use Services for fraudulent activities, phishing, or scams
  • Send spam or unsolicited messages
  • Conduct benchmarking without consent
  • Create or propagate content promoting hate, discrimination, or violence
  • Remove proprietary notices
  • Permit unauthorized third-party access

7. techOswalk Rights

We reserve the right to suspend your access if we believe your use represents an imminent threat, you breach these Terms or applicable laws, or if directed by a court or authority. We will suspend only to the extent necessary and work with you to resolve issues.

We have the right to remove or limit distribution of Customer Data that violates these Terms, infringes rights, threatens safety, or creates liability. We may take legal action for illegal use and terminate or suspend access for violations. We are not obligated to review Customer Data before posting and assume no liability for any action or inaction regarding content.

We may use suggestions, feedback, or recommendations you provide and utilize anonymized/aggregated data to protect and improve Services.

8. Intellectual Property Rights

Our Intellectual Property

We own the Services and all Company Content, including trademarks, logos, branding, and proprietary rights (collectively, "techOswalk IP"). Except as expressly provided, we don't grant you any rights, and all rights are retained by us.

We grant you a non-exclusive, non-transferable, worldwide license to access and use the Services within Usage Limits for: (i) Paid Plans - internal business purposes to enable your products with AI capabilities; (ii) Free Trial/Free Tier - internal, non-commercial evaluation purposes.

9. Customer Data

We don't assert ownership over your Customer Data. You retain full ownership and all intellectual property rights. You are responsible for ensuring all Customer Data complies with these Terms and applicable laws, including obtaining necessary consents and providing appropriate notices.

You grant us a non-exclusive, worldwide, royalty-free right to process Customer Data to provide Services, protect and update Services, enforce these Terms, comply with law, and as you instruct.

You grant us a perpetual, irrevocable, transferable, worldwide, royalty-free license to use Customer Data to operate, train, modify, maintain, and improve the Services and all our current or future products.

Customer Data must not be:

  • False, inaccurate, or misleading
  • Spam, unsolicited advertising, or promotional materials
  • Hateful, defamatory, vulgar, discriminatory, obscene, or harassing
  • Violating any law, regulation, or third-party rights
  • Child pornography or harmful to minors
  • Pornography or sexually explicit material
  • Promoting suicide, self-harm, or illegal activities
  • Likely to deceive or mislead

10. Guidelines for Reviews

When posting reviews, you must have firsthand experience, avoid offensive language, not make discriminatory references, not reference illegal activity, not post if affiliated with competitors (for negative reviews), not make legal conclusions, not post false statements, and not organize review campaigns.

We may accept, reject, or remove reviews at our discretion. Reviews don't represent our opinions. By posting a review, you grant us a perpetual, worldwide, royalty-free license to reproduce, modify, and distribute content relating to the review.

11. Third-Party Websites and Content

The Services may contain or interact with third-party platforms, services, content, and links not owned or controlled by us. We are not responsible for third-party content or websites. Your use is at your own risk and governed by third-party terms. Review applicable terms, policies, and privacy practices before use.

Third-Party Apps

The Services may interoperate with third-party applications. By enabling a Third-Party App, you authorize data transfer and are responsible for ensuring compliance with applicable laws. We don't warrant or support Third-Party Apps and aren't responsible for data disclosure, modification, or deletion. You are responsible for reviewing Third-Party App terms and privacy policies.

12. Services Management

The Services may contain links to Third-Party Websites and Third-Party Content not investigated, monitored, or checked by us. We aren't responsible for accuracy, appropriateness, or completeness. Inclusion doesn't imply approval. If you access Third-Party Websites or content, you do so at your own risk. These Terms no longer govern outside our Services.

13. Privacy Policy

By using the Services, you consent to the collection and use of information in accordance with our Privacy Policy, which is incorporated into these Terms. If you object, don't use the Services. You consent to receiving communications through text message, SMS, and voice calls.

The Services are hosted in the United States. By accessing from other regions, you consent to data transfer to and processing in the United States.

14. Excluded Data

You will not provide us with Customer Data subject to heightened security requirements by law, regulation, or contract (examples include GLBA, FERPA, COPPA, PCI-DSS, and their international equivalents). techOswalk has no responsibility or liability for Excluded Data.

15. Term and Termination

Term

These Terms remain in full force and effect while you use the Services.

Suspension or Termination by techOswalk

We may suspend access or terminate these Terms: (a) as required by law, (b) to prevent risk of harm, or (c) for violations of these Terms. If practicable, we may contact you for resolution first. If terminated for any reason, you're prohibited from creating new accounts. We reserve the right to pursue legal action.

Survival

Terms intended to survive termination will survive, including confidentiality obligations, limitations of liability, and disclaimers.

16. No Guarantee of Service

We cannot guarantee the Services will be available at all times. We may experience problems requiring maintenance resulting in interruptions or errors. We reserve the right to change, modify, interrupt, suspend, discontinue, or remove content at any time without notice or liability.

We have no liability for loss, damage, or inconvenience caused by inability to access Services during down time. Nothing obligates us to maintain, support, or supply corrections, updates, or releases.

17. Governing Law

These Terms are governed by the laws of the State of New York, without respect to conflict of laws principles. You agree to submit to personal jurisdiction in federal or state courts located in New York City.

18. Dispute Resolution

Important Arbitration Agreement:

Please read this arbitration agreement carefully. It requires you to arbitrate disputes with us and limits the manner in which you can seek relief.

Agreement to Arbitrate

You agree that disputes arising out of or relating to these Terms, the Services, or any aspect of our relationship will be resolved through final and binding arbitration rather than in court, except you may assert individual claims in small claims court if they qualify. By entering these Terms, you and techOswalk waive the right to a trial by jury or to participate in a class action.

Pre-Arbitration Dispute Resolution

Before seeking arbitration, send a written Notice of dispute to: 228 Park Ave S PMB 32943, New York, NY 10003-1502, with copy to [email protected]. The Notice must describe the claim and specific relief sought. If not resolved within 60 days, either party may commence arbitration.

Prohibition of Class Actions

YOU AND TECHOSWALK AGREE THAT CLAIMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over any form of consolidated, representative, or class proceeding.

Waiver of Jury Trial

YOU AND TECHOSWALK WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. All claims and disputes shall be resolved by arbitration except as specified above.

Arbitration Procedures

Arbitration will be conducted by the American Arbitration Association ("AAA") in accordance with AAA Rules and Consumer Arbitration Rules, as modified by this Agreement. For more information, visit www.adr.org.

19. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties about accuracy or completeness of Services content or linked websites and assume no liability for errors, mistakes, personal injury, property damage, unauthorized access, interruptions, bugs, viruses, or any errors or omissions.

AI Interactions Disclaimer

techOswalk provides AI-powered customer support services. These AI systems may generate inaccurate, incomplete, or misleading responses. AI-generated content is not a substitute for professional advice or human assistance.

By using our AI-powered support, you acknowledge:

  • AI responses may contain errors, misinterpretations, or omissions
  • techOswalk is not responsible for actions you take based on AI information
  • You should verify critical or legal information with a human representative

20. Limitations of Liability

IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, EVEN IF WE HAVE BEEN ADVISED OF SUCH DAMAGES.

OUR LIABILITY WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

21. Beta Services

Services identified as "alpha," "beta," "preview," "early access," or "evaluation" may be used at your sole discretion. Beta Services may not be supported, may be changed or terminated without notice, may not be as reliable as regular Services, have not been subjected to the same security measures, and are provided "AS IS" without warranty. Our liability for Beta Services will not exceed $50 USD.

22. Compliance with Telemarketing and Recording Laws

You agree to comply with all applicable federal and state laws governing automated or prerecorded calls or texts, including the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule, Do-Not-Call regulations, wiretap and recording laws, and equivalent state laws.

You must:

  • Provide accurate Caller ID information
  • Provide all disclosures required by law
  • Obtain prior express consent from recipients
  • Verify Established Business Relationship (EBR) exemptions apply
  • Check numbers against the National Do Not Call Registry
  • Maintain records proving consent or exemptions

The responsibility for adhering to TCPA and relevant laws rests solely with you. techOswalk is not liable for violations resulting from your use of our technology.

23. Copyright Infringement and DMCA

We respect intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with:

  • Electronic or physical signature of the authorized person
  • Description of the copyrighted work claimed to be infringed
  • Description of where infringing material is located
  • Your address, telephone number, and email
  • Statement of good faith belief that use is not authorized
  • Statement under penalty of perjury that information is accurate

Send notices to: [email protected]

24. Artificial Intelligence Tools

The Services may leverage third-party large language models and AI algorithms to generate Output in response to your Prompts. We don't make representations about Third-Party Models or Output. You use them at your own risk.

Ownership of Output

Prompts and Output are considered "Customer Data." You own Customer Data, and we assign to you all right, title, and interest in any Output.

Responsible Use of AI Output

You are responsible for reviewing Output before use and exercising business and legal judgment. You remain solely responsible for content, legality, accuracy, and completeness of Outputs and any use thereof.

TECHOSWALK MAKES NO WARRANTY THAT OUTPUT WILL BE ACCURATE OR FIT FOR YOUR PURPOSE. WE DON'T WARRANT THAT OUTPUT DOESN'T INFRINGE THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. WE ARE NOT LIABLE FOR THIRD-PARTY MODELS OR OUTPUT.

25. Developer Materials

We may make available Software and techOswalk Developer Materials. We grant you a non-exclusive, limited, revocable, non-transferable right to access and use these solely as necessary to use the Services for internal business purposes and in accordance with our documentation.

All Developer Materials are confidential and proprietary. You may not distribute or disclose them to third parties or use them for any purpose other than as expressly permitted.

26. Indemnification

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, arising from:

  • Your Customer Data
  • Use of Services or Output that violates these Terms or applicable laws
  • Breach of these Terms or your representations and warranties
  • Violation of third-party rights, including intellectual property rights
  • Harmful acts toward other users
  • Use or display of Customer Data

27. Confidentiality

We may disclose Confidential Information relating to our business or products. You may not disclose Confidential Information to third parties, other than employees or contractors with a need to know. You will use at least the same degree of care to avoid disclosure as you use with your own confidential information.

28. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, and disclosures we provide electronically satisfy legal requirements that such communication be in writing.

YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES AND RECORDS OF TRANSACTIONS.

29. Miscellaneous

These Terms constitute the entire agreement between you and us. Our failure to exercise any right or provision shall not operate as a waiver. We may assign rights and obligations at any time. You may not assign these Terms without our prior written consent. Any attempted assignment by you shall be void.

If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and doesn't affect the validity of remaining provisions. Section titles are for convenience only and have no legal effect.

30. Publicity

You agree that we may identify you as a customer and advertise our provision of Services to you, including on our website and in promotional materials. You grant us a worldwide right and license to use your company name and logo in marketing, sales, financial, and public relations materials for identifying you as a customer.

31. Contact Us

To resolve a complaint or receive further information regarding use of the Services, please contact us at:

techOswalk, Inc.
India
[email protected]